Abstract:

In recent years,with the development of science and technology,the equipment of mine is improved significantly, and the digital construction is deepening.Digital information technology not only change production process and organizational management of the traditional mine,but also greatly improve the production efficiency and safety level of mine,it lay solid foundation for sustainable development of the mine.In order to maintain stable operation of the information system in mine,based on the summary and analysis of situation and status quo of information operation and maintenance work in Jiaojia gold mine,we point out the deficiencecies of information system operation and maintenance in the mine,propose ITIL-based management of information operation and maintenance. The program achieve good implementation results in Jiaojia gold mine,it is worth learning for similar mine.

Key words: ITIL, Information operation and maintenance, Management mode, Jiaojia gold mine, Shandong Province